At 7laro, we understand that privacy isn't just a legal requirement — it's a matter of trust. When you create an account and play on the 7laro platform, you're sharing information with us, and you deserve to know exactly what happens to it. This Privacy Policy explains everything clearly so you can make informed decisions about your data.
Introduction
This Privacy Policy applies to all players and visitors who access the 7laro platform at 7laro.best. It covers the personal information collected through the website, mobile browser interface, customer support channels, and any other service provided by 7laro.
By registering a 7laro account or using the platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. If you don't agree, please don't use the platform.
7laro is committed to complying with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We treat your personal data with the highest level of care and apply strict internal policies to ensure it stays protected.
Quick note: This policy is written in plain language on purpose. Privacy documents can get very dense and technical, but 7laro wants every Filipino player to actually understand how their data is handled — not just lawyers.
Data We Collect
7laro collects personal data only when there is a specific, legitimate reason for doing so. The types of information we collect fall into three broad categories:
| Category | What We Collect | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Registration and verification |
| Contact Data | Email address, mobile number | Registration |
| Financial Data | GCash/Maya account, bank account details, transaction history | Deposit and withdrawal processing |
| Gaming Activity | Bets placed, games played, session duration, win/loss records | During platform use |
| Technical Data | IP address, device type, browser version, operating system | Automatically on site visit |
| Communication Data | Chat transcripts, support emails, feedback submissions | When contacting support |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is strictly required by regulatory obligations (for example, as part of a responsible gaming assessment).
How We Use Your Data
Every piece of data 7laro collects is used for a specific purpose. Here's what we do with your information:
- Account management: To create, maintain, and secure your 7laro player account.
- Identity verification: To confirm that you are who you say you are, that you meet the 18+ age requirement, and that you're located in the Philippines.
- Payment processing: To handle deposits and withdrawals through your chosen payment method (GCash, Maya, GrabPay, InstaPay, BDO, BPI, UnionBank, or card).
- Customer support: To respond to your queries, resolve disputes, and assist with technical issues.
- Legal compliance: To comply with anti-money laundering (AML) obligations, gaming regulations, and any applicable Philippine law.
- Platform security: To detect fraud, unusual activity, and unauthorised access attempts.
- Responsible gaming: To monitor gaming patterns and intervene when activity suggests a player may be at risk.
- Communications: To send you account-related notifications, bonus alerts, and — only if you've opted in — promotional updates.
- Platform improvement: To analyse aggregated, anonymised data and improve 7laro's games, features, and user experience.
7laro does not use your personal data for automated decision-making that would significantly affect your rights or interests without human review. If you receive an account restriction, a real person on the 7laro compliance team reviews the case.
Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, 7laro relies on the following legal grounds for processing your personal data:
- Contractual necessity: Processing required to operate your player account and deliver the services you signed up for.
- Legal obligation: Processing required to comply with AML regulations, gaming licensing requirements, and other applicable Philippine laws.
- Legitimate interests: Processing carried out to detect fraud, protect the platform, and improve service quality — where your rights and freedoms are not overridden.
- Consent: Where processing is based on consent (such as marketing communications), you have the right to withdraw that consent at any time without affecting previous processing.
Data Sharing and Third Parties
7laro does not sell your personal data to any third party. Period. However, operating a licensed gaming platform involves working with certain trusted service providers. Your data may be shared with:
- Payment processors: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, BDO, BPI, UnionBank, and Visa/Mastercard networks — solely to process your transactions.
- Identity verification providers: Third-party KYC (Know Your Customer) services used to verify your age and identity in compliance with gaming regulations.
- Game software providers: Providers such as JILI supply game software and may receive anonymised session data necessary for game functionality.
- Regulatory authorities: Gaming regulators and law enforcement agencies where disclosure is legally required.
- Fraud prevention services: Services that help 7laro detect suspicious transactions and protect the platform from abuse.
All third-party partners that receive your data are contractually required to process it only for the specified purpose, maintain appropriate security measures, and comply with applicable privacy laws. 7laro does not transfer personal data outside of arrangements that meet the data protection standards required by Philippine law.
To be clear: Your 7laro data will never appear in targeted advertising on social media, be shared with unrelated marketing companies, or be used to build commercial profiling databases.
Cookies and Tracking Technologies
7laro uses cookies and similar tracking technologies to keep the platform running properly and to improve the player experience. A cookie is a small file stored on your device when you visit a website.
The types of cookies used on 7laro include:
- Essential cookies: Required for the platform to function. These keep you logged in, remember your session, and ensure secure transactions. You cannot opt out of these without disabling the service.
- Functional cookies: Remember your preferences such as language settings and display options.
- Analytics cookies: Collect anonymised data about how players navigate the platform — which pages are visited most, where users drop off, how long sessions last. This data is used to improve the platform and is never linked back to individual identities.
- Security cookies: Help detect fraudulent logins and suspicious activity by recognising trusted devices.
You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect how some parts of the 7laro platform function.
How Long We Keep Your Data
7laro retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specific retention periods include:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | AML and regulatory compliance |
| Transaction records | 5 years from transaction date | Financial reporting obligations |
| Gaming activity logs | 3 years from last activity | Dispute resolution and auditing |
| Support communications | 2 years from resolution | Quality assurance |
| Technical/analytics data | 13 months (rolling) | Platform performance analysis |
When retention periods expire, data is securely deleted or anonymised. Anonymised data (where individuals cannot be identified) may be retained indefinitely for statistical and research purposes.
How We Protect Your Data
7laro takes data security seriously and has implemented a range of technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or disclosure.
- SSL/TLS encryption: All data transmitted between your device and the 7laro platform is encrypted using industry-standard protocols.
- Encrypted data storage: Sensitive data — including payment details and identity documents — is stored in encrypted form and accessible only to authorised personnel.
- Access controls: Internal systems use role-based access controls. Only staff members with a legitimate need to access your data can do so.
- Regular security audits: 7laro conducts periodic reviews of its security practices and infrastructure to identify and address potential vulnerabilities.
- Incident response plan: In the event of a data breach, 7laro has a documented response plan that includes notifying affected players and the National Privacy Commission (NPC) as required by the Data Privacy Act.
No online platform can guarantee 100% security against all threats. If you suspect your account has been compromised, contact 7laro support immediately so your account can be secured.
Your Rights as a Data Subject
Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by 7laro. To exercise any of these rights, contact the 7laro support team or email us at support@7laro.best.
Right to Access
Request a copy of the personal data 7laro holds about you. We will provide it within a reasonable timeframe.
Right to Rectification
Ask us to correct inaccurate or incomplete personal data. Some corrections may require identity verification.
Right to Erasure
Request deletion of your personal data where there is no legal obligation requiring us to retain it.
Right to Object
Object to processing of your data for direct marketing or profiling purposes at any time.
Right to Data Portability
Request your personal data in a structured, machine-readable format to transfer it to another service.
Right to Complain
Lodge a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.
7laro will respond to data subject requests within 30 days. In some cases — particularly where requests are complex or where legal retention obligations apply — we may need additional time and will inform you accordingly.
Children's Privacy
The 7laro platform is strictly for individuals aged 18 years and above. We do not knowingly collect personal data from anyone under 18. If we discover that a minor has registered an account or shared personal data with us, that account will be immediately closed and any associated data will be deleted.
If you are a parent or guardian and believe your child has accessed or registered on 7laro, please contact us at support@7laro.best right away. We take this seriously and will act on it promptly.
Changes to This Privacy Policy
7laro may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via email or in-platform message.
We encourage you to review this page periodically so you stay informed about how 7laro handles your personal data. Continued use of the platform after an update constitutes your acceptance of the revised policy.
Contact Us and Data Protection Officer
If you have any questions about this Privacy Policy, how 7laro handles your personal data, or if you would like to exercise your rights as a data subject, please reach out through any of the following channels:
- Email: support@7laro.best
- Live Chat: Available 24/7 on the 7laro platform
- Subject line to use: "Privacy Request – [Your Account Email]"
For formal data protection requests or complaints that cannot be resolved through the support team, you may also contact the Philippine National Privacy Commission (NPC) through their official government portal.